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    SRE Experts
  • Observability & DevSecOps
    Build a solid observability stack that is secure too!
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Observability Consulting & Commercial Support

Building your observability stack with experts for Prometheus, Grafana, & Loki with our consulting & support services.

Talk to an Observabiltiy Expert
Observability Consulting & Commercial Support Partner - Hero Image
Talk to an Observabiltiy Expert

Trusted by leading companies

Why you need Observability Consulting & Suppport?

Gain end-to-end Ecosystem Visibility

Gain end-to-end Ecosystem Visibility

Better Debugging, & Fire Fighting Workflows

Better Debugging, & Fire Fighting Workflows

Achieve Higher Release Velocity

Achieve Higher Release Velocity

Faster Incident Response

Faster Incident Response

Innovate Faster - Higher Quality & Less Risk

Innovate Faster - Higher Quality & Less Risk

Continuously Drive Better Business Outcomes

Continuously Drive Better Business Outcomes

Proactively Pinpoint & Resolve Problems

Proactively Pinpoint & Resolve Problems

Optimize your Infrastructure Cost & Performance

Optimize your Infrastructure Cost & Performance

What do we offer in Observability Consulting & Support Services?

Build observability stack to monitor performance via intuitive dashboards, real-time alerting & observability support team traces the root cause of issues for troubleshooting.

Observability Consulting & Roadmap
Observability Consulting & Roadmap

Observability consultants advise you to choose the right open source tools like Prometheus, Grafana, Fluentd, Jaeger or enterprise tools like Datadog, New Relic, Dynatrace (as per your needs) for bringing visibility & security into systems.

Observability Implementation
Observability Implementation

Observability implementation experts help you build the ideal stack covering monitoring, alerting, and tracing. Our consultants deploy the right observability stack for maximum transparency, instant alerts, and improved troubleshooting.

Enterprise Observability Support
Enterprise Observability Support

Outsource your day-to-day monitoring of the performance of applications, tracing and operating on any anomalies to experienced observability engineers. We address any blind spots, fix problems, and reduce mean time to detect (MTTD) & mean time to resolve (MTTR).

Observability Training
Observability Training

Our observability consultants and architects train your engineers with the skills they need for self sufficiently handle the all-new observability stack. Trainers assist your workforce in making the necessary cultural changes by implementing observability best practices.

Implement Observability with Confidence

Your end-to-end partner for adopting, implementing & support for monitoring, logging and tracing - the three pillars of observability.

Implement Infrastructure Monitoring

Implement Infrastructure Monitoring

Providing metrics, visualizations, and alerting to ensure your engineering teams can maintain and optimize your cloud or hybrid environments.

  • -> Create useful visualizations for predicting issues
  • -> Design intuitive dashboards for your infrastructure monitoring
  • -> Create Alarms for real-time notification
Implement Infrastructure Monitoring

Enhance Logging Infrastructure

Enhance Logging Infrastructure

Whether you’re troubleshooting issues, optimizing performance, or investigating security threats, our observability suport team gets you complete visibility across your stack.

  • -> Get insights from your application
  • -> Log management and long term storage and restoration
  • -> Create Alarms for real-time notification
  • -> Log visualization
Enhance Logging Infrastructure

Enable Distributed Tracing

Enable Distributed Tracing

Understand the path of a process/transaction/entity while traversing the application stack and identifying the bottlenecks at various stages.

  • -> Introduce tracing in application’s logging
  • -> Collect and manage tracing/telemetry data
  • -> Analysis of traces for faster debugging
Enable Distributed Tracing

We Understand the Nitty-Gritty!

Gain leverage with our proven artificial intelligence expertise & industry exposure. Working with 100+ clients, we know the criticalities, compliances & the importance of getting things right in the first go. Be it an enterprise with datacenters across the world or a rapidly scaling startup, we got it covered!

Banking and Finance

Customers demand highly available & compliant systems to efficiently handle transactions & payment requests 24/7. →

Technology, SaaS & Internet

Focus on integrating AI within your SaaS on the top of the cloud built for AI while we build & manage your GPU server for performance.

Automotive

Keep up with the AI & machine learning with the rising customer expectations and integrate more technologies while reaching heights of a safer and sustainable future. →

Energy, Oil & Gas

Modernize your system to streamline inspections, better resource monitoring, visualize data, and reduce operational costs.

Healthcare

Leverage the power of cloud GPU instances to process patient data at speed to adapt to the rapidly evolving healthcare demands.

Travel & Hospitality

Delight your customers with seamless operation & instant updates using cost-effective, flexible, and scalable system.

We Open Source

We believe open source enables anyone to create technologies for a better tomorrow. Our developers have been constantly contributing to various observability projects like Prometheus, Jaeger, & Thanos.

Sneak peek at our OSS contributions

We Open Source

Deploy Observability Stack, Built for your Needs!

With monitoring, logging and tracing, make your complex environments observable, deliver fast (& deep) analysis and visualizations.

Talk to an Observability Expert

Implement Prometheus, Grafana, Loki from the Observability Experts

Prometheus Experts

Prometheus Experts

As an officially recognized Prometheus commercial partner, we help you with end-to-end monitoring journey - right from assessment, advisory to Prometheus deployment in production.

We have deep expertise with various monitoring solutions at multiple organizations, our Prometheus consultants help you with operational issues, configurations, and 3rd party Prometheus support.

Learn More
Grafana Experts

Grafana Experts

Whether you’re looking to deploy Grafana or need on-demand support, our Grafana experts can assist you. Post implementation training by Grafana architects and consultants help you build the in-house Grafana expertise.

Grafana managed services include creating dashboards, alerting, building Datasource plugins, code-driven automation. Looking for 3rd party observability support for Grafana? Explore our Grafana capabilities

Learn More
Grafana Loki Expertise

Grafana Loki Expertise

With Loki as your log aggregation system, InfraCloud helps you design architecture, deploy and provide enterprise support to store and query logs from all your applications and infrastructure.

With our managed support for Grafana Loki, create & visualize metrics, generate alerts from logs for effective debugging and troubleshooting.

Services for Every Step of your Observability Adoption Journey

From implementation to observability support, we provide every service that you need to be in place to make your infrastructure monitoring robust, scalable and secured.

Assess Existing Processes
Assess Existing Processes

Our team of experienced professionals assesses your current IT infrastructure and recommends the best stack to meet your organizational goals.

Build the right observability stack
Build the right observability stack

Let’s build your ideal observability stack as per your need(open source, enterprise, or managed tools).

Deploy your observability stack
Deploy your observability stack

Seamlessly deploying the stack on your infrastructure and giving you the controls.

Expand - Support via Managed Services
Expand - Support via Managed Services

We support your observability stack for all future upgrades, scaling, and troubleshooting whenever you need.

What do our Customers Say about us

Testimonial Quote

“InfraCloud was quickly able to set up a small team and realize our elasticity vision. Their expertise in working with early-stage features of Kubernetes was second only to their flexibility in quickly adjusting course as we discovered simpler/better tech options along the way. ”

Ashwani Wason
VP Engineering, Company
Ashwani Wason

Professional Support for Entire Observability Stack

Let the experts take care of every part of observability journey.

Adopting Observability
from Scratch?

Our CNCF-certified engineers can create a custom observability suite for all your monitoring and visualization needs.

Discuss Observability Adoption

Get Enterprise
Prometheus Support

Get the best in the industry enterprise-grade support from the officially recognized ‘Commercial Support partner’ by Prometheus.

Discuss Prometheus Support

Go HA with Expert
Thanos Support

Make your Prometheus storage longer and highly available without hiccups by taking enterprise-grade Thanos support.

Discuss Thanos Support

Need Commercial
Grafana Support?

Grafana support team ensures consistent visualization so every number plays its role in the data-backed decision making.

Discuss Grafana Support

Dedicated Observability Support for your Stack

Your observability setup looks after your application’s health but who is looking after your observability health? Get an observability support team that monitors your observability system, manages any conflicts, and keeps it running.

24*7 Support
We understand how much modern organization relies on data for correct decision-making. Every bit of information contributes to the large picture, so you cannot afford to lose any data due to delayed support. Our dedicated observability support team operates in shifts, ensuring that you always have prompt assistance for your P1 & P2 observability emergencies.
Dedicated Slack Channel
Running desk to desk to find that promised observability support while your data pipeline is bleeding useful data every second is a sort of nightmare you would not wish to have. We have a streamlined support procedure where you will be added to a dedicated private Slack channel. An assigned account manager will be on top of your every query & will keep you in the loop at every step.
Unlimited Incidents
When we say support, we mean unlimited enterprise-grade observability support. There is no bar on the number of tickets you can raise and incidents you can report. The software can be unpredictable, but our team shows the same level of enthusiasm whether you raise one ticket a month or a hundred tickets. You got the problem, we got fixes, and limits do not exist.
Secure Updates
Upgrades (major or minor) and updates are always happening. Installing them without a proper compatibility check may hurt your observability configuration. Our observability support team test it all on the replica of your set up and analyzes it from every dimension including security, performance & compliance. Once our experienced observability experts are happy with it, we move the updates to production.

Why InfraCloud as Your Observability Consulting & Support Partner?

Seasoned Team Engineers
Seasoned Team Engineers

Our training focuses on building knowledge of core concepts with practical experiences.

Certified Provider
Certified Provider

InfraCloud is a proud CNCF Silver Member, and Kubernetes Certified Service Provider (KCSP).

On-Premise, Hybrid, or Cloud
On-Premise, Hybrid, or Cloud

Our vast experience enables you with any environment or setup - we do it all.

Proven Experience
Proven Experience

Implement the best practices that we have learned while working with 100+ clients.

In-house Domain Expertise
In-house Domain Expertise

90% engineering team with NO outsourcing, implementing the best practices.

K8s Partner Advantage
K8s Partner Advantage

Partner with engineers who contribute to CNCF open source tools including Kubernetes.

Solving Real World Problems with Observability Consulting

Monitoring Edge Devices at Scale with Prometheus and Thanos
Monitoring Edge Devices at Scale with Prometheus and Thanos

Scaling up monitoring pipeline to handle scraping of more than 1/2 Million metrics per scrape from their edge devices.

Observability Adoption doesn’t have to be Rocket Science!

Cloud-native landscape can be puzzling, leverage our experience to implement the right observability stack on cloud or on-prem.

Trusted by 100+ companies worldwide

Got a question around Observability Consulting?

Observability consultants can significantly help your business by optimizing performance, implementing monitoring and alerting systems, and conducting root cause analysis in case of downtime. By deploying observability tools and best practices, observability experts can help identify and address performance bottlenecks, ensuring your systems operate efficiently. In case of disruptions, their expertise in root cause analysis helps in quickly identifying and resolving issues, improving the overall system reliability.
You should implement observability within your organization from day 1. Properly logging metrics, tracing, and telemetric data helps you track what is happening with your software and system. The more complex and extensive your infrastructure, the more important is to properly maintain observability, as the data is invaluable when troubleshooting, setting alerts for downtime, and improving performance.

Once you schedule a meeting with our Observability consulting experts (using the contact page), our team will chat with you to gain a deeper understanding of your project, specific requirements, and goals. From there, we can mutually discuss an appropriate model of engagement:

  • -> Consulting: Skilled observability experts whom you can trust, give you advice and a roadmap.
  • -> Team Extension: Bring our experienced observability specialists to work as a part of your team.
  • -> Fixed Scope: Outsource a part/end-to-end observability setup to our team.

Once the SoW is agreed upon, our team will kick off the project and keep you updated through a dedicated channel & regular sync-ups for communication and support.

Yes. We offer Day 2 support for observability by addressing the post-implementation challenges that organizations often encounter. These challenges include maintaining and fine-tuning monitoring configurations and alerts, conducting capacity planning to anticipate future needs, refining incident response procedures based on past experiences, and integrating observability seamlessly into the DevOps pipeline.We offer comprehensive solutions to manage and optimize observability across the application, cloud, and clusters effectively, ensuring you get the correct data at the right time to make better decisions.
We do offer tailored observability solutions. Let’s chat about how you do things now and what you need. Our team will then design a custom plan depending on the solutions you use, where, how, and what of the data you wish to collect, and ways of visualization to analyze it.

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